Brief Bio

Engineering graduate of the US Air Force Academy (combat pilot-Viet Nam) -- MSIE in Operations Research, MBA in Business Economics (UCLA). Was pioneering KM practitioner: at DoD think tank, designed KBase Tool for DoD (1994); was Chief Knowledge Engineer/Sr. Technical Fellow for US$30B Northrop Grumman (1995-01). Consulted/mentored: World Bank (1996), UN (2000), NASA (2000-1), Islamic Development Bank, and Kuwait Inst for Scientific Rsch (2008), and many US government agencies/commercial firms.

Notably, provided custom KM certification programs or public classes for all COCOMs including: NORTHCOM (5 yrs) EUCOM (3), AFRICOM, SOCOM, CENTCOM, SOUTHCOM, etc., and other major commands--USF-Korea (2); over 150 CKM workshops in ten years. Also, delivered train-the-trainer program at Warrant Officer Career College (Ft Rucker, AL) and most recently for CENTNAVINTEL (Va. Beach, VA) with many other gov and civilian organizations preparing them to become self-sufficient in KM training (in-house) through this program and site-licensed content.

Founded first KM Chapter (DC-1998) and the KM Institute (2004); developed the internationally acclaimed KM Certification Workshop (CKM) in 1999-01, which is now the world’s only self-paced, interactive video KM Certification Program--the int’l standard with over 3,800 Certificants worldwide, with the dominant CKM market share, (over 80% since 1999); created the first universal, core KM certification program – Certified Knowledge Practitioner (CKP)™ now being taught internationally, the site licensed interactive video KM Awareness Series™ and the associated certified train-the-trainer program, a requisite change mgmt strategy for KM success.

Also developing the:
  • Knowledge Management Body of Knowledge (KMBOK)™, which includes the KM Methodology, comprehensive KM Curriculum, extensive reference materials and Certification Enrichment Units (CEUs)™ - brief video vignettes in diverse KM specialty topics.
  • Knowledge Maturity Model (KMM)™, which is both a diagnostic and prescriptive tool for improving organization KM progress.
  • KM Roles & Responsibilities Model - Depicts all roles in K Age, from K Worker to KM Team, to executive staff, including skills/competencies, learning objectives, curriculum requirements and certification opportunities.